Testimonials
See what our clients have to say:
Mike's retail knowledge is awesome!! We love his cutting edge thinking. He has authored articles that are very interesting and he seems well connected throughout the retail community.
Ann Foley-Collins (Glee Gifts)
Sometimes, I think that a single encounter can change your life—and that first meeting with [Retail Concepts] was one of those encounters for me. From that day on, through the whole business planning process, you really helped me take this dream and make it a reality!
Sarah Johnson (Luna Boston)
I've had the pleasure working with Retail Concepts on two very different projects—one from a landlord's vantage point to help create a program to attract potential retail tenants to my shopping center, and the other to develop a marketing strategy for my own retail store, a unique wine shop concept. On both projects, Retail Concepts was a valuable and needed partner throughout the process, from concepting to implementation. I would highly recommend the Retail Concepts team—they possess the skills, attitude and expertise to really help retailers accomplish their goals.
Tina Messina (First & Main Marketplace and Wine ConneXtion)
Retail Concepts is a top tier retail advisory and consulting group. They are thorough, they know their business, and they are top notch. They are worth the money you would invest in their services. Expect personable and experienced advice and direction. I wish you luck with your endeavors and strongly recommend Mike and the rest of the Retail Concepts team.
Dawn Norris (Absolutely Canine)
Mike Tesler and the good folks at Retail Concepts have an uncanny knack for turning dreams into reality. We had a vision, but without Retail Concepts, that vision would have been just a fuzzy idea with no direction. Mike gives it to you straight. If you listen to him, you will succeed.
Rick and Julie Lombardi (The Vin Bin)
I first began working with Retail Concepts in 2006 after Mr. Mike Tesler had been recommended by a marketing professor here in Boston. We were in a quandary as to which direction to go in and how to build the business. The first thing that they advised me on was defining a marketing position and strategy. That strategy which perfectly suits the size, reputation and culture of my company is the solid foundation upon which growth would actually take place. His advice on a website and a makeover of our showroom is responsible for an entirely new source of business that has helped us greatly in the challenging year of 2009. Retail Concepts fees were affordable for my small business and represented an impressive ROI. This firm is highly recommended as are The Teslers and their staff, I have found that they really care about people which goes beyond just doing an excellent job.
George Grillo (Grillo Oriental Rugs)
It's always risky hiring someone straight from the internet without knowing about you personally. You came through on everything and gave me the confidence that I needed to know that my instincts were correct…Even in a turbulent financial environment that the country is in...Kitchen Warehouse continues to flourish. It's all about keeping it fresh!
Mimi Kirzner (Kitchen Warehouse)
I cannot imagine a more challenging client for Retail Concepts than myself. At the beginning, I knew that I wanted to open my own business, but had no idea what kind of business I wanted to run. I also had no retail experience. Ani, Alyson, and Mike began working with me at the concept creation phase, and after discussing 7 or 8 different options at length, we decided on a cupcake only store. Without them, Treat would never have happened. Working with Retail Concepts allows the client to benefit from the incredible knowledge of the industry the team possesses. All members of the Retail Concept team are incredibly talented, but what is most impressive is watching them work together to tackle a particular issue. They use each other's strengths to come up with a superior solution. I highly recommend Retail Concepts as a retail consulting firm and would be happy to speak with potential clients to discuss my experiences with the team.
David Laliberte (Treat)
Our family owns and operates four community shopping centers north of Boston and one shopping center in Rhode Island. Each of the centers has approximately 30,000 square feet and have been renovated and expanded over the past five years. We have been using Retail Concepts for three years to help us re-brand the centers and to assess individual tenants and to work with them - all in the hope of strengthening the centers and the individual businesses. We are very pleased with the services provided and the results. Mike is easy to work with, listens to what we want to accomplish, is thoughtful and creative and is respectful of our budget. The tenants have also welcomed Mike's input.
We would recommend Retail Concepts without reservation and would be happy to personally talk with any client or potential client to share our experiences.
Sue Brown (Shoppes at Hamilton Crossing)
Retail Concepts helped us take a step back and look at our store from a different angle to discover opportunities for growth and improvement. Together with our hardworking, talented team, we were able to introduce a few new and exciting products, rebuild our brand, increase our customer base, and improve upon daily operations and performance. Now, as we enter our 75th year of business, we are eagerly looking forward and grateful for Retail Concepts’ role in positioning us for future growth.
Marc Amiet (Van Otis Chocolates)
I have been working in some capacity with Mike Tesler and his team at Retail Concepts for a number of years now. He and his team are insightful, professional, connected and bring a world of experience to the table. I highly recommend this team, whether you are a small business ready to take it to the next level or a larger company, looking for a retail expert to give you an objective view of your business and your potential growth opportunities. They have helped us make many improvements in our challenging environment.
Susan Noyes (South Shore Hospital)
After a full concept evaluation, the Retail Concepts team came out with simple to understand and very clear ideas. For me, this was very useful; now the whole company has more clear goals and a new culture to identify ourselves and diferentiate from others.
Carlos Romano (Poder Comercial)
